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Lead Patient Access Representative

Patient Access

 

Address   Franciscan Alliance
    701 Superior Avenue
    Munster, IN 46321

Hours  Evenings; Holidays; Weekends

Calendar  Full-Time

Education High School Diploma/ GED Required

WHAT WE NEED

Welcoming patient representatives.

WHO WE ARE LOOKING FOR

Our patients come to us knowing that they are placing themselves in the hands of compassionate, faith-based, medical professionals. From the moment their visit begins we want them to feel that unique environment and we trust our Patient Access Representatives to communicate the special care that each of our patients receives. Yes, the job is about forms and room assignments, scheduling and insurance questions – but it’s also about welcoming our patients and putting them at ease.

Are you a people person? Can you follow procedures and accurately manage registration forms and procedures? Do you want to put your organizational skills to work in a place that shares faith and compassion daily? We’d love to talk to you.  

WHAT YOU WILL DO
  • Act as a resource for staff regarding Information Systems and assist with instructing and educating staff on systems and operational processes.
  • Work with Management to implement or revise policies and procedures.
  • Prepare work schedules and processes for departmental operations and personnel, with guidance from their Supervisor.
  • Manage the ordering of department supplies and work with the stockroom to resolve supply issues.
  • Accept and complete special projects, assignments, and reports as designated.Q
  • Collect data and ensure performance and productivity standards are met.
  • Participate in people management activities for unit team members such as performance evaluations, disciplinary actions, and interviews.
  • Execute designated Bed Planning functions and ensure good communication and alignment of tasks to reduce bed shortages and bed hiding as appropriate.
WHAT IT TAKES TO SUCCEED
  • Prior Revenue Cycle experience.
  • Basic skills with computer software, hardware, and communication devices to perform tasks.
  • Customer service skills.
  • Data entry.
  • Work independently with minimal supervision.
  • Understanding of common medical terminology, anatomy and physiology.
  • Knowledge of patient billing processes and means of paying for care.
  • Supervisory and team leadership skills, including coaching, engaging and developing employees.
  • Effectively communicate verbally and in writing.

WHAT WE'RE LOOKING FOR

 

Experience

2 years of Revenue Cycle Required

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Munster, IN, US, 46321

Full-Time
employmentType:  Full-Time
Evenings
Munster
IN
46321
701 Superior Avenue