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Coordinator PA Quality

Patient Access

 

Address   Franciscan Alliance
    3500 Franciscan Way
    Michigan City, IN 46360

Hours  Days/Evenings; Holidays; Weekends

Calendar  Full-Time

Education High School Diploma/ GED Required

WHAT WE NEED

Problem solving account coordinators

WHO WE ARE LOOKING FOR

There are so many important jobs that go into providing the very best health care. Jobs that patients may never notice, but could be critical to their care. This is one of those jobs. Our Patient Access Quality Coordinator audits registrar’s daily work for accuracy and compliance. It’s the sort of job that needs a detailed eye and a knack for problem solving.

Do you love identifying problems and coming up with the best solutions? Are you accurate, organized and detail-oriented? Are you a good listener? This could be the job for you. 

WHAT YOU WILL DO
  • Determine when new employees have met all departmental requirements and have reached proficiency suitable for independent work.
  • Conduct random daily audits of registrars’ work and meet with supervisors to review errors and suggest corrective actions.
  • Provide support in all aspects of the patient registration areas including inpatient, outpatient, and the Emergency Room.
  • Provide input to supervisors for new hire evaluations regarding their proficiency and growth.
  • Prepare statistical data to demonstrate quality improvement within the department.
  • Assist with all aspects of registration duties when patient census is high to ensure efficient patient registration.
  • Prepare and update the employee manual and ensure accuracy and compliance with regulatory standards.
  • Audit and review new employees’ work for accuracy, compliance, and progress.
  • Assist with training of employees on new computer programs, new procedures, and equipment within the department.
WHAT IT TAKES TO SUCCEED
  • Prior Patient Access experience in registration or scheduling.
  • Epic hospital/ambulatory experience.
  • Adapt and respond quickly to changing priorities.
  • Lead and coach others.
  • Basic computer skills with software, hardware, and communication devices to perform tasks.
  • Customer service skills.
  • Work independently with minimal supervision.
  • Knowledge of patient billing processes and means of paying for care.
  • Accept personal accountability for deliverables and actions.
  • Solve problems by analyzing information and using logic to address issues and problems.
  • Develop effective relationships with patients, hospital departments, and other external parties.
  • Effectively communicate verbally and in writing.


WHAT WE'RE LOOKING FOR

 

1-3 Years Experience

License(s):

Certification(s):

Travel: 

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

BILLING & HEALTH INFORMATION ​​​​

Michigan City, IN, US, 46360

Full-Time
employmentType:  Full-Time
Days/Evenings
Michigan City
IN
46360
3500 Franciscan Way