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Financial Counselor

FPN OB/GYN

 

Address   Franciscan Physician Network
    3920 St. Francis Way Suite 100
    Lafayette, IN 47905

 

Hours  Days

Calendar  Part-Time Benefit eligible

Education High School Diploma/ GED Required

WHAT WE NEED

Efficient, professional pre-registration support

WHO WE ARE LOOKING FOR

As part of pre-registration, someone needs to review a patient’s insurance eligibility, handle authorization, and work with patient access staff for scheduling. There’s definitely some juggling involved in this job but it all comes down to one thing: the ability to accurately assess coverage and work with a team to set up the best possible care. Successful financial counselors must be efficient professionals, strong researchers, good communicators, and persistent problem solvers.

Are you good at working with a team? Are you organized and efficient with your time? Can you handle a variety of detail accurately and with the utmost confidentiality? We’d love to talk to you about this position. 

WHAT YOU WILL DO
  • Work with patient and healthcare professionals regarding patient payment issues.
  • Provide patient with alternative options of payment including assisting patients with Marketplace and Presumptive eligibility for Medicaid; request prior authorizations for diagnostic scans and or therapy treatments as required.
  • Obtain and explain insurance benefits and coverage; assist with MyChart as required.
  • Post and balance patient payments.
  • Prepare reconciliation form at the end of each business day.
  • Monitor patient balances from the time of scheduling to the time of appointment for billing necessity.
  • Update patient insurance demographics in patient database as appropriate.
WHAT IT TAKES TO SUCCEED
  • Prior experience with Patient Accounting/Health Insurance.
  • Knowledge of billing and collection systems.
  • Adapt and respond quickly to changing priorities.
  • Maintain composure, even in very difficult situations.
  • Customer service skills.
  • Understanding of financial and business management principles.
  • Critically evaluate and analyze information in written materials.
  • Use appropriate mathematical formulas and techniques to solve problems.
  • Knowledge of patient billing processes and means of paying for care.
  • Solve problems by analyzing information and using logic to address issues and problems.
  • Develop effective relationships with patients, hospital departments, and other external parties.


WHAT WE'RE LOOKING FOR

 

1-3 Years Experience

License(s):

Certification(s):

Travel: Never or Rarely

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity.

PHYSICIAN OFFICE STAFF ​​​​

Lafayette, IN, US, 47905

Part-Time Benefit eligible
Never or Rarely
employmentType:  Part-Time Benefit eligible
Days
Lafayette
IN
47905
3920 St. Francis Way Suite 100