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Transfer Center Coordinator

Transfer Center & Bed Management | Franciscan Alliance

 

Address  1040 Sierra Drive
    Greenwood, IN 46143

 

Calendar  Part-Time Benefit eligible

 

Education High School Diploma/ GED Required

 

Hours  Holidays; Nights; Weekends

 

Shifts are 6p-6a and every third weekend, holiday rotation 

WHAT WE NEED

An organized, efficient Transfer Center Coordinator

WHO WE ARE LOOKING FOR

Good learners. Self-starters. Strong supports. Our Transfer Center Coordinators are an important part of the Transfer Center team. Providing support to Transfer Center department is a big part of the job. The other part? Ensuring accuracy in the transfer center software and coordinating physician on-call coverage. It requires someone who is very detail-oriented. Think you’re up for the job?

Are you timely and accurate? Are you detail-oriented? Do you love knowing that you’re an integral part of the team? We’ve got a great place to put your skills to work.

WHAT YOU WILL DO
  • Coordinate physician on-call coverage for 400+ physician offices across Franciscan Alliance to support Transfer Center infrastructure operations for 12 Franciscan facilities.
  • Work directly with medical staff office, office managers, VPMAs and service line leads to evaluate and communicate gaps in physician call coverage.
  • Ensure call schedules are entered into software system in timely fashion to support transfer center infrastructure and EMTALA.
  • Coordinate with office managers ensure physician contact information and mode of contact is correct in Transfer Center software.
  • Meet with physicians and their office management staff to develop templates and protocols to coordinate physician on-call schedules for the Transfer Center Software.
  • Schedule department administrative and registration staff to maximize efficiency and reallocates work in recognition of temporary, extraordinary volumes/projects.
  • Coordinate education regarding on-call physician schedules for each practice and at a system level for all stakeholders.
  • Develop downtime procedures related to physician on-call schedules.
  • Ensure on-call physician schedules in the Transfer Center software are linked correctly on FRANC and information is updated.
  • Communicate gaps in facility medical bylaws with physician on-call coverage.
  • Manage and enter all help desk logs for transfer center software and bed management program, escalating urgent concerns to leadership.
  • Serve as back up for answering phones when volumes are high.
WHAT IT TAKES TO SUCCEED
  • Maintain a high level of confidentiality.
  • Strong administrative, communication, customer service, grammar management, and organizational skills.
  • Strong computer skills.
  • Follow established policies and procedures.
  • Previous office experience and knowledge of healthcare.


WHAT WE'RE LOOKING FOR

 

1-3 Years Experience

License(s):

Certification(s):

Travel: Never or Rarely

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

ADMINISTRATIVE/CLERICAL ​​​​


Nearest Major Market: Indianapolis