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Insurance and Senior Services Coordinator

Franciscan Insurance Services

 

Address   Franciscan Alliance
    1501 Hartford Street
    Lafayette, IN 47904

Hours  Days

Calendar  Full-Time; 40.00/week

Education High School Diploma/ GED Required

WHAT WE NEED

Persistent & pleasant insurance coordinator

WHO WE ARE LOOKING FOR

We’ve all had good customer service experiences. Often these people make the difference in you wanting to become a repeat customer and recommending a store or restaurant – or hospital or doctor – to your friends and family. Our Insurance and Senior Services Coordinator succeed in providing good customer service. They provide assistance, information, education, and support, efficiently and pleasantly. They thrive on helping each patient, knowing they did their best and helped someone. It’s not the job for everyone – because not everyone has what it takes.

 

Have you been told you have a great voice? Are you good at keeping track of conversation details and recording notes? Do you love figuring out how to best resolve a problem? We’d love to put your positivity to work.

WHAT YOU WILL DO

  • Call on local businesses to discuss partnership opportunities designed to add value to the Senior Promise Program and increase the value of benefit offerings within the Senior Promise Program.
  • Assist Department managers when requested, with statistical data and reports related to program operations for both Senior Promise and Insurance Services.
  • Educate Franciscan Health employees as well as local communities by presenting Medicare 101 within Franciscan facilities system wide and in the communities served by Franciscan Health.
  • Deal directly with both Senior Promise customers and Medicare Insurance customers either via telephone, electronically, or face to face.
  • Confer with appropriate department manager to suggest process improvements, designed to maintain peak productivity and to streamline methods and operations.

WHAT IT TAKES TO SUCCEED

  • Strong communication skills, both verbal and written.
  • Excellent computer skills, including MS Word, Excel, Power Point.
  • Knowledge and experience with Medicare.
  • Professional presentation skills.


WHAT WE'RE LOOKING FOR

 

3-5 Years Experience

License(s): Life, Accident & Health Insurance

Certification(s):

Travel: Up to 50%

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.


Nearest Major Market: Lafayette

Job Segment: Medicare, Healthcare