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Physician Office Navigator

Physician Office Navigators

 

Address   Franciscan Physician Network
    1040 Sierra Drive
    Greenwood, IN 46143

Hours  Days

Calendar  Full-Time; 40.00/week (M-F 8-4:30)

Education High School Diploma/ GED Required

WHAT WE NEED

Efficient scheduling support 

WHO WE ARE LOOKING FOR

Outpatient services require scheduling between the patient, the doctor and the facility. Sometimes procedures require additional tests to be scheduled and education to be passed onto the patient. There are a lot of details that need to be managed efficiently and accurately from data entry to chasing down answers on the phone. Our Physician Navigators juggle those needs every day and do it with a smile.

 

Do you pride yourself on providing exceptional service? Can you accurately detail and coordinate needs? Are you a good problem solver? If so, we’d like to learn more about you.  

WHAT YOU WILL DO

  • Process all phone calls in a courteous and timely manner.
  • Retrieve information as requested by patients for other providers.
  • Work with patients in-person inside the physician office.
  • Receive incoming calls or requests from in-house departments.
  • Obtain necessary information to schedule outpatient physical therapy, outpatient treatment, and for diagnostic procedures.
  • Enter information in the scheduling book or facilitates scheduling for patients.
  • Order tests on appropriate admission.

WHAT IT TAKES TO SUCCEED

  • Phlebotomy experience desired.
  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Understand the implications of new information for both current and future problem-solving and decision-making.
  • Careful attention to detail and thorough in completing work tasks.
  • Adjust to situations involving repetitive, short-cycle operations carried out according to established standards and procedures.


WHAT WE'RE LOOKING FOR

 

0-1 Years Experience

License(s):

Certification(s):

Travel: Never or Rarely

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.


Nearest Major Market: Indianapolis

Job Segment: Medical Technologist, Clerical, Phlebotomy, Physician, Data Entry, Healthcare, Administrative