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Credentialed Trainer - Educator

Support Center Training | Franciscan Alliance

 

Address  Flexible work location    

 

Calendar  Full-Time

 

Education Associates Required

 

Hours  Days

 

There is one (1) position available for Epic Grand central application.  

 

This position can be located at any Franciscan Alliance region.  

 

WHAT WE NEED

Technology Trainer

WHO WE ARE LOOKING FOR

The IS team at Franciscan Aliiance develops and implements a wide variety of systems and applications. Our work is seen in every department from nursing to patient registration, from accounting to HR. That breadth of work brings a diverse group of end-users. Our IS Educator works with them all to train them on the effective use of tools and applications.

 

Do you have strong communication skills? Are you good at teaching non-technical people how to use technology? Do you enjoy presenting in front of a group? Are you a good problem solver? We’d love to talk to you about this open position.

 

WHAT YOU WILL DO
  • Responsible for training the Epic Grand Central application.  
  • Delivers classroom instruction to a variety of audiences, understanding and applying adult learning principles.
  • Collaborates with other Franciscan Educators to test and update curriculum or other training materials.
  • Creates materials to provide on-the-job assistance with an application or skill. Includes, but is not limited to tip sheets, FYI’s, and quick reference guides.
  • Provides on-site support for end users during implementations or assistance as needed.  
  • Completes desk side reviews and shadowing of departments to gather knowledge for training. 
  • Completes cross-training in multiple Franciscan platform applications.
  • May perform quality audits.  
WHAT IT TAKES TO SUCCEED
  • Instructor Application Credentialing required within three months of employment.
  • Learning Management System experience preferred. 
  • Must be able to facilitate and lead meetings.  
  • Flexibility and adaptability.  
  • Ability to take needed action without direct instructions.  
  • Excellent communication skills using tact, sensitivity, sound judgment, and a professional attitude.
  • Maintains a positive attitude at all times.
  • Excellent presentation skills.


WHAT WE'RE LOOKING FOR

 

1-3 Years Experience

License(s):

Certification(s):

Travel: Up to 50%

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

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