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Application Business Analyst

Support Center

 

Address   Franciscan Alliance
    1500 Albany Street
    Beech Grove, IN 46107

Hours  Days

Calendar  Full-Time; 40.00/week

Education Associates Preferred

WHAT WE NEED

Problem-solving, application analyst

WHO WE ARE LOOKING FOR

A great deal of the work that happens in any large business, hospitals included, relies on sound computer applications. Upgrading applications, implementing new versions or apps, and providing support is a busy job with lots of variety. From assessing needs and troubleshooting to managing vendor relationships, our Application Business Analysts have plenty on their task list.

 

Do you have IS project management experience? Are you good at scheduling and managing implementations and upgrades? Can you handle ongoing support needs? If you answered yes, we’ve got a great opportunity for you to consider.

WHAT YOU WILL DO

  • Responsible for providing Tier 2 daily support with the applications supported, which include, HR, Payroll and Financial applications.  
  • Provide technical advice and informal application guidance to customers using the applications, as well as other hardware and software programs. 
  • Performs root cause analysis and develops checks for typical problems. 
  • Makes recommendations for procedures and controls for problem prevent and continual service improvements to supported areas. 
  • Provide quality implementations, upgrades, and support for Franciscan Alliance applications.
  • Understand the business and processes of application areas.
  • Use the IS Project Management methodology to manage projects.
  • Participate in system optimization and new installs.
  • Assist with needs assessments and impacts analysis.
  • Provide on-going trouble shooting.

WHAT IT TAKES TO SUCCEED

  • Experience with HR, Payroll and Financial applications preferred.  
  • Has proficient understanding of principles in one or more functions of a position. 
  • Ideal candidate will have experience with vendors, and Microsoft products such as Word, Excel, PowerPoint, and Access, as well as Project management and System implementations and support  experience
  • Project management and System implementations and support
  • For Epic Business Analysts: Not all roles require certification. For roles that do require certification individuals must be certified within six weeks of last class and within three test attempts. Certification required for application build functions.


WHAT WE'RE LOOKING FOR

 

1-3 Years Experience

License(s): Not Applicable

Certification(s):

Travel: Up to 20%

 

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.


Nearest Major Market: Indianapolis

Job Segment: EMR, Developer, Testing, Business Analyst, Data Center, Healthcare, Technology